Just to apologise for the down time. We were originally hosted with Westhost, but over the last couple of weeks not only did they lose a full week's worth of posts, they also tried to migrate all of their clients to another hosting service and it went completely fubar, leaving all of their clients offline, including IO.
Last night RJM asked me to move everything over to one of my own server hosting accounts, so I made a full copy of all of the files and folders and databases, uploaded them ready, then pointed the domain name to it - which in itself can take 24-48 hours to propagate.
This morning I tried to set up IO again with all of the original files but it just wasn't working, and I couldn't get support techs to figure out what was going on. So I did a full clean install of all of the website software we use, then once that was working, connected it all up to the original databases.
Everything is mostly working now, but I'm still looking for any outstanding issues and fixing them where I find them. Expect some teething issues - if you have trouble posting try refreshing your browser a few times or emptying your browser cache, as it may still be trying to call up forum scripts from the original Westhost account rather than the new server. Any other bugs or problems please do post them below so I can check them off my todo list.
Anyway, I'm just taking care of the backend stuff, so will leave you in RJM's capable hands to bring the community back together and get things back to normal - which should hopefully be pretty quick.
Last night RJM asked me to move everything over to one of my own server hosting accounts, so I made a full copy of all of the files and folders and databases, uploaded them ready, then pointed the domain name to it - which in itself can take 24-48 hours to propagate.
This morning I tried to set up IO again with all of the original files but it just wasn't working, and I couldn't get support techs to figure out what was going on. So I did a full clean install of all of the website software we use, then once that was working, connected it all up to the original databases.
Everything is mostly working now, but I'm still looking for any outstanding issues and fixing them where I find them. Expect some teething issues - if you have trouble posting try refreshing your browser a few times or emptying your browser cache, as it may still be trying to call up forum scripts from the original Westhost account rather than the new server. Any other bugs or problems please do post them below so I can check them off my todo list.
Anyway, I'm just taking care of the backend stuff, so will leave you in RJM's capable hands to bring the community back together and get things back to normal - which should hopefully be pretty quick.
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